Knowledge Center

Owner Knowledge Base

• Warranty

  • Warranty Policy

• Ebike Assembly and Maintenance

  • E-Bike Adjustment & Maintenance Video
  • User Guide - Before Your Ride
  • Maintenance of Your Ebike
  • Recommended Service Schedule
  • Storage Guidelines for Your Ebike
  • New York Ebike Battery Operating Manual

• Accessories Installation

  • How to Assemble Front Fender on the Velotric Nomad 1
  • How to assemble the Fender on the Velotric T1 ST
  • How to Assemble the Fender on the Velotric T1
  • How to Assemble the Front Fender on the Velotric Discover 1
  • How to assemble the Front Fender on the Velotric Discover 1 Plus
  • How to Assemble the Front Fender Velotric Nomad 1 Plus

  See all 22 articles

• Velotric Breeze 1

  • How to Assemble Your Velotric Breeze 1
  • Velotric Breeze 1 Owner's manual and Quick Start Guide
  • Velotric Breeze 1 Error Codes Troubleshooting Guide

• Velotric Discover 1

  • How to Assemble your Velotric Discover 1
  • Velotric Discover 1 Owner's Manual and Quick Start Guide
  • Tips for Storage - Velotric Discover 1
  • Maintenance Schedule - Velotric Discover 1

• Velotric Discover 1 Plus

  • How to Assemble Your Velotric Discover 1 Plus
  • Velotric Discover 1 Plus Error Code
  • Velotric Discover 1 Plus Owner's Manual and Quick Start Guide
  • How to Unlock Speed on the Velotric Discover 1 Plus

• Velotric Discover 2

  • Velotric D2/S1/T1 ST Plus/N2/N2X/B1/F1 Plus/Triker Display Replacement Guide
  • Velotric Discover 2 , Nomad 2/2X , Summit 1, Breeze 1, T1 ST Plus, F1 Plus and Triker Error Codes Troubleshooting Guide
  • How to Assemble your Velotric Discover 2
  • Velotric App Manual For Velotric Discover 2 and Velotric Summit 1
  • How to Unlock Speed For Velotric Discover 2
  • How to Replace the Apple Find My Module for Velotric Discover 2

  See all 7 articles

• Velotric Fold 1

  • How to Assemble Your Velotric Fold 1
  • How to Unlock Speed for Velotric Fold 1
  • Velotric Fold 1 Owner's Manual and Quick Start Guide

• Velotric Fold 1 Lite

  • How to Assemble your Velotric Fold 1 Lite
  • How to Unlock Speed for Velotric Fold 1 Lite
  • Velotric Fold 1 Lite Owner's Manual and Quick Start Guide
  • Velotric Fold 1 Lite Error Codes

• Velotric Fold 1 Plus

  • Velotric Fold 1 Plus Error Codes Troubleshooting Guide
  • How to Assemble your Velotric Fold 1 Plus

• Velotric Go 1

  • How to Assemble your Velotric Go 1
  • How to Unlock Speed for Velotric Go 1
  • Velotric Go 1 Owner's Manual and Quick Start Guide

• Velotric Nomad 1

  • How to Assemble your Nomad 1
  • The Charger/Battery Light Status of Velotric Nomad 1 and Discover 1
  • Tips for Storage - Velotric Nomad 1
  • Maintenance Schedule - Velotric Nomad 1
  • Velotric Nomad 1 Owner's Manual and Quick Start Guide

• Velotric Nomad 1 Plus

  • How to Unlock Speed for Velotric Nomad 1 Plus
  • How to Assemble Your Velotric Nomad 1 Plus
  • Velotric Nomad 1 Plus Error Codes
  • Velotric Nomad 1 Plus Owner's Manual and Quick Start Guide

• Velotric Nomad 2

  • Velotric Nomad 2 Owner's Manual and Quick Start Guide
  • How to Assemble your Velotric Nomad 2
  • Velotric Nomad 2 Error Codes Troubleshooting Guide

• Velotric Packer 1

  • How to Unlock Speed for Velotric Packer 1
  • How to Assemble your Velotric Packer 1
  • Velotric Packer 1 Owner's Manual and Quick Start Guide

• Velotric Summit 1

  • How to Assemble Your Velotric Summit 1
  • How to Unlock Speed For Velotric Summit 1
  • How to Replace the Apple Find My Module for Velotric Summit 1
  • Velotric Summit 1 Owner's Manual and Quick Start Guide

• Velotric T1

  • How to Assemble your Velotric T1
  • How to Unlock the Speed Limit for Velotric T1 & T1ST
  • Velotric T1 Owner's Manual and Quick Start Guide
  • How to Replace Battery for your Velotric T1
  • Maintenance Schedule - Velotric T1

• Velotric T1ST

  • How to Assemble your Velotric T1ST
  • Velotric T1 ST Owner's Manual and Quick Start Guide
  • How to Unlock Speed for Velotric T1 ST
  • Maintenance Schedule - Velotric T1ST

• Velotric T1 ST Plus

  • How to Assemble your Velotric T1ST Plus
  • Velotric T1 ST Plus Error Codes Troubleshooting Guide
  • Ebike's Owner's Manual and Quick Start Guide
  • Velotric T1 ST Plus Owner's Manual and Quick Start Guide
  • How to Unlock Speed for Velotric T1 ST Plus

• Velotric Triker

  • How to Assemble your Velotric Triker
  • Triker Tutorial Video - How to ride your Triker safely and smoothly
  • Velotric Triker Manual and Quick Start Guide
  • Velotric Triker Error Codes Troubleshooting Guide

• Velotric Nomad 2X

  • How to Assemble your Velotric Nomad 2X
  • Velotric Nomad 2X Manual and Quick Start Guide
  • Velotric Nomad 2X Error Codes Troubleshooting Guide

• Student & Campus Discount

  • Velotric UC-wide Discount Program FAQs
  • How to Get Student Discount at Velotric Bike?

• Ebike Security

  • Essential Tips to Safeguard Your Ebike: Preventing Loss and Theft
  • Where can I find my Velotric Ebike Frame Number?
  • Safety Guidelines and Precautions for Ebike Usage

• Ebike Safety

  • Understanding the UL Certification - UL 2849 & UL 2271
  • A Comprehensive Guide for Ebike Rules and Regulations
  • Use Conditions in General

• Common Accessories

  • Velotric Bar End Mirror Installation Manual: Step-by-Step Guide For Fold 1 and Fold 1 Lite
  • Velotric Range Extender Battery
  • Trailer Adapter
  • Ergonomic Grips

• Velotric Go 1

  • Velotric Go 1 - How to Install the Passenger Handrail?
  • Velotric Go 1 - How to Install the L-size Rear Basket?

• Returns & Order Changes

  • Return & Refund Policy
  • I want to return the bike I ordered, are there any fees I need to pay?

• Shipping & Tracking

  • When will my bike be shipped?
  • Shipping Policy
  • Do you ship outside US?