Storage Guidelines for Your Ebike

Proper storage of your Ebike and its components is crucial for maintaining their performance and longevity. Follow these guidelines to ensure your Ebike remains in optimal condition during storage periods.

General Storage

• Battery Removal: For long-term storage, remove the battery from the Ebike. 

• Storage Environment: Store your Ebike in a clean, dry, and well-ventilated area with an ambient temperature ranging from 50°F to 77°F (10°C to 25°C).

• Protection: Keep the Ebike indoors and shield it from direct sunlight, high temperatures, and moisture.

• Security: Ensure the Ebike is properly locked to minimize the risk of theft.

  CAUTION:

  • Snow, rain, road salts, and acids can lead to corrosion and deterioration of parts.
  • Ultraviolet light from the sun can fade paint and cause rubber or plastic parts to become porous or crack.
  • Exposure to excessively high or low temperatures can cause temporary malfunctions or permanent defects.
  • Storing your Ebike in direct sunlight can damage the display.
  • Water damage and corrosion are not covered under warranty.

Winter Storage

During winter, additional precautions are necessary to protect your Ebike from the cold:

• Low-Temperature Protection: Velotric batteries have a Low-Temperature Protection Mode. When temperatures drop below 32°F (0°C), the battery will enter this mode and will not charge to protect it from freezing. To exit this mode, bring the battery to a warm environment (above 50°F or 10°C) for at least 1 hour.

Battery Storage

The battery is a sensitive component and requires special care during storage:

• Avoid Water and Heat: Keep the battery away from water, corrosive materials, and heat sources.

• Disconnect and Remove: Do not store the battery with the charger connected or attached to the Ebike.

• Storage Conditions: Store the battery in a clean, dry, and ventilated environment with an ambient temperature between 50°F and 77°F (10°C and 25°C).

• Safety: Keep the battery out of reach of children and pets. Avoid leaning on, stacking items on, or hanging objects from the battery.

• Avoid Harsh Chemicals: Do not expose the battery or charger to harsh chemicals or vapors.

  WARNING: Overheating can lead to electrical fires or explosions. Always store the battery and charger in a well-ventilated area at moderate temperatures.

• Charge Levels: Regularly check the battery and maintain a charge level of 60% to 80% during long-term storage. Recharge the battery if its capacity drops below 60%.

• Proper Placement: For long-term storage, disconnect and remove the battery from the Ebike, and store it flat and dry. Apply dielectric oil to the connector ends to repel moisture and reduce the risk of corrosion. Do not store the battery upside down.

• Handling: Avoid exposing the battery and charger to shocks, such as drops or impacts.

By following these storage guidelines, you can help ensure that your Ebike and its battery remain in excellent condition and are ready for use when you need them.