Knowledge Center

User Guide - Before Your Ride

  • Updated

Before riding a newly assembled bike, it's important to check a few key things to ensure safety, comfort, and performance.

Safety Check 

  • Ensure that the handlebar cables were routed correctly when the handlebar was installed. Turn the handlebar fully to the left and right and ensure that no cables or wires can be taut. 
  • Ensure that the pedals are secured with a pedal wrench according to the torque value listed in “Recommended Torque Values”.
  • Ensure that the cable connectors on the eBike are all plugged in securely and that nothing loosened in shipping.
  • Check the brake functions per the directions in the “Brake System Inspection”. It is normal that brakes can rub a little the first few times you ride. Any squeaks or noises will disappear with use.
  • Ensure that the front fork is installed correctly.  The Front Brake should be on the left side.
    • Please see image 

Screenshot 2024-11-14 162146.png

  • Ensure that the stem is installed correctly.  Please refer to the images for reference.

Screenshot 2024-11-14 163205.png

 

 

Helmets

Safety while cycling is of paramount importance. When riding a bicycle, always wear a properly fitting helmet and wear it correctly. Many places require the use of specific safety equipment. It is your responsibility to familiarize yourself with local laws, regulations, and ordinances in the area in which you're cycling and to comply with all applicable laws, including equipping yourself and your bicycle as required by law.

 

 Chain Inspection

  • Ensure the chain is clean, properly lubricated, and runs smoothly.
  • Exercise extra caution when riding in wet, salty, corrosive, or dusty conditions.

  

 Electrical System Inspection

 Display

  •  Ensure that the cable of the display is properly connected and secured.
  •  Ensure that the display is securely attached, positioned, and functioning properly.

 

 Motor Cutoff Function

Ensure that the throttle, brake levers, and motor are working properly and in good condition. The front and rear brake levers contain motor cutoff switches, which cut off power from the motor whenever the brakes are applied. When pushing the throttle to power the eBike forward and squeezing the left or right brake lever to engage the front or rear brake, the motor will immediately stop providing power assistance. If anything seems wrong, take your eBike to a qualified mechanic.

 

Front Light & Rear Light

  • Ensure that the front and rear lights are securely attached and properly positioned. 
  • Ensure that the front and rear lights are not covered by foreign objects.
  • Ensure that the cable of the front light is properly connected and secured.
  • Ensure that the front light can be switched on or off when pressing the "Light" button.
  • Ensure the rear light will illuminate a brighter, solid brake light when a brake lever is squeezed.

 

Battery

  • Ensure that the battery is free from any visible damage including cracks, dents, deformation, and other abnormalities. 
  • Ensure that all battery connector contacts are clean, dry, and free of dirt and corrosion. 
  • Ensure that the battery is locked in the battery tray properly before use. 
  • Ensure that the battery is well charged before riding. You can check the charge level by pressing the button on the top of the battery to illuminate the charge level indicator. For more detailed information, refer to “Battery Indicator Status”.
  • Ensure that the battery is stored at an ambient temperature of 50°F to 77°F (10°C to 25°C). For more detailed information, refer to “Battery Storage”.

 

Cables 

  • Ensure that all cables are not overly bent and no kinks are present. 
  • Check and ensure all cable connections are tight, secure, and free from debris or moisture. Ensure that there is no damage or wear on the cables.
  •  Ensure that all cables and housings are properly secured to the frame or fork so that they cannot interfere with or get caught on moving parts.

Brake System Inspection & Adjustment

Brakes are essential to safety. Test your brakes for proper functionality before every ride.

  • Ensure that the brakes are clean and free of debris that could interfere with the brake system.
  • Ensure that brake levers are lubricated and tightly secured to the handlebar.
  • Check brake pads and rotors for wear and make sure that they are not overworn.
  • Ensure that the brake rotor fits correctly between the brake pads.
  • Ensure that the front and rear brakes work properly.
  • Test that the brake levers are firm and that the brake, motor cutoff switch, and rear light are
    functioning properly.
  • While the eBike is stationary, make sure you can apply full braking force without the brake
    lever touching the handlebar. Otherwise, the brake lever needs to be adjusted. For detailed
    information, refer to “Adjust the Brake Lever Positioning”.

Adjust the Brake Lever Positioning

Most riders would be comfortable with the default position of the brake levers. However, you may adjust them according to your preference and hand size.

 

If you have big/small hands or find it difficult to squeeze the brake levers, you can also adjust the distance between the brake lever and the handlebar according to the steps below.

  1. Locate the barrel adjuster (a).
  2. Rotate the barrel adjuster counter-clockwise to move the brake lever closer to the handlebar, or rotate the barrel adjuster clockwise to move the brake lever away from the handlebar.

 

To adjust the angle of the brake lever, follow the steps below.

  1. Loosen the brake lever clamp bolt (b) .
  2. Adjust the angle of the brake lever.
  3. Retighten the bolt of the brake lever clamp. Ensure that the brake lever is parallel to the grip when a full brake is applied and you can hardly pull the lever closer to the grip

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